In today’s competitive environment, many organizations simply cannot afford to hire a full time "administrator" to manage their systems. Whether it be network management, desktop administration, or general hardware and software support services, the cost of hiring and maintaining a staff of trained engineers has become prohibitive. And in today’s homogeneous environments where companies run a host of different technologies, applications, and operating systems, the challenge becomes exponential. Quality Automation fills this important role by allowing you to outsource the management of your network and desktop systems. 

Application Support
We can manage or help you administer Novell, Microsoft Windows NT, Microsoft Back Office, Microsoft Small Business Server and UNIX environments. In addition, we also provide support for the following applications:

System Monitoring
Quality Automation’s system monitoring service tracks the health of your Windows NT server 24 hours a day, 7 days a week. The monitor keeps track of key server functions and reports potential problems to us immediately. Once notified, Quality Automation can take preventative measures to avert problems before they disrupt vital system functions. In addition to monitoring overall system health, the service also tracks long term system performance. This allows us to tune your server for peak performance. All of this happens 24 hours a day 7 days a week with no effort on your part.

Network Design
By combining industry standard products with experience and a commitment to support, Quality Automation delivers cost-effective, reliable, and scaleable solutions to meet a customer's current and future business requirements.





Connectivity
The world of information management is in a constant state of change. Quite often, systems become obsolete shortly after they are installed. A common problem is how to increase productivity with new technology and continue to benefit (and maintain your investment) from your legacy systems. Quality Automation specializes in connecting all information resources with a common thread. Windows NT, UNIX, Novell as well as other information resources can be connected for all users to access through their desktop or notebook systems.

Virtual Office
Our workforce is becoming increasingly mobile. Be it a job site, a client’s facility, or working out of a home office, employees need access to the same information they see in the office. Quality Automation can help you and you’re off site employee’s stay in touch by creating a virtual office.

Site Surveys
As many organizations experience business changes, information systems can become difficult to support due to a lack of central planning and documentation. Quality Automation provides site survey services to document the existing environment and develop a plan for future infrastructure and application enhancements. Once complete, you have a "blueprint" from which to develop budgets and guide Information Systems planning.